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Welcome to Raslila Event Management’s online payment platform. By using our website and making a payment through our system, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before proceeding with any transaction.
All payments must be made in Rupee.
Payments are processed securely via Phone pay. Your credit card or other payment details are handled using industry-standard security measures, including encryption. We do not store your payment details on our servers.
All prices are displayed in Rupee and are exclusive of applicable taxes and fees unless stated otherwise. Any additional charges (shipping, handling, or service fees) will be clearly indicated at checkout.
Once your payment is successfully processed, you will receive a confirmation email with the details of your transaction and get Ticket. Please keep this for your records. If you do not receive a confirmation within 24 hours, please contact our support team.
We offer refunds under the following conditions:
In case the attendee has made the payment but failed to receive any email and/or SMS confirmation, then chances are that such a payment has failed. Once we have confirmed a failed order, we process refunds on our own. While we process such refunds within 5-10 days, it may take up to 10-12 working days (and sometimes more) for your financial institution to credit the amount back to your account.
If the event is cancelled for any reason outside of the organizer's reasonable control (i.e., Bad weather conditions, government-imposed lockdown, riots or any kind of natural calamities), No refund will be issued under any circumstances.
In the event of an unauthorized or fraudulent charge, please contact us immediately. Chargeback claims may result in suspension of your account if not resolved amicably.
We take your privacy and the security of your payment information seriously. All transactions on our website are encrypted using SSL (Secure Socket Layer) technology to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Raslila Event Management will not be liable for any losses or damages arising from unauthorized access to your account or payment information unless it is proven that such access was a result of our negligence.
You are responsible for ensuring that your payment details are accurate, up-to-date, and sufficient for the transaction. Raslila Event Management will not be responsible for declined transactions due to incorrect payment information or insufficient funds.
We reserve the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of the online payment system will be considered as acceptance of any changes.
Smoking and alcohol consumption are strictly prohibited within the event premises.
Anyone found consuming or possessing alcohol will be immediately removed from the event without refund.
For any questions or concerns related to payments, please contact us at:
